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A crisis is a serious emergency situation that creates intense danger or difficulty.

In case of immediate danger, call 112.

112 is the European emergency number that people in distress can call to request immediate assistance from the fire brigade, medical professionals or the police. It’s available 24/7, in all 27 member states of the European Union. You can call 112 from any landline or mobile phone, even if you don’t have credit.

Try to stay calm and explain where you are in as much detail as possible.

If your symptoms are not life-threatening, you should call your GP. 

Outside normal surgery hours, you can call the out-of-hours GP service:

  • Utrecht: 088 130 9670
  • Zeist, De Bilt, Bunnik, Wijk bij Duurstede and Utrechtse Heuvelrug: 088 130 9610
  • Houten and Nieuwegein: 088 130 9680

Mental health crisis services

A mental health crisis is often a serious emergency. Call your GP or their replacement, who can refer you to mental health crisis services (website in Dutch). You can also call the Luisterlijn (Listening Line) at 088 0767 000. It’s available 24/7 for anyone who needs a listening ear. 113 Suicide Prevention (0800-0113) provides first aid to people in distress. It’s available 24/7 for anyone with suicidal thoughts.

Call 112 in case of emergency. 

In some cases it’s possible to fill out a crisis card (crisiskaartje), which tells healthcare workers and others around you what to do when you’re in a crisis.